I'm ready when you are. Let's go!

Introducing a new standard in AI support.

Meet Matilda.

Advanced support and advice. 24/7.

How many times have you contacted your designer or agency, only for their response to take days, weeks and even months to come through? And then when you reply to the first message, the waiting game happens all over again...

Well, at BLYMP, we've had enough of meagre customer support! We've built a leapfrog solution that's way smarter than any existing support-based similarity. And we call her Matilda.

Comprehensive support.
Instantly available.

Here's just a few things Matilda can help you with.

How do I change some text on my website?

Can I replace an image on my page?

I need to add a team member to my project.

How do I add shipping methods to my store?

Can I change my billing information?

Tell me about any special offers available.

How do I change my website icon?

I need to temporarily close my store.

I forgot my password.

+ much, much more.

Anywhere. Everywhere.

Access BLYMP Support Centre wherever you go.

Click Matilda's icon on the bottom right of any page within BLYMP to start Support Centre.

Need some general advice? Matilda can help.

Matilda can handle a lot more than just technical support for your BLYMP project - she can give you advice and recommendations on most general enquiries you have!

Do you need help with domains and what they are? Perhaps a recommendation on how to choose a great one for your business? Or maybe you want to know a bit more about how SEO works, or need a point in the right direction to get a great partner to help your business go further. Matilda can do it all - and then some.

In time, Matilda will do so much more.

We're introducing Matilda into a lot more of our apps and possibilities as we build them. She will soon be able to assist with more things than any other support system can handle.

And with myBLYMP, she'll settle right into your account to help you with more personalised support - such as accessing your financial account if you're having trouble with a payment or helping your customers amend a booking with BLYMPbook.

For us, Matilda will help BLYMP fly to the future.

Bring Matilda to your world.

Available now

Offer your customers the same amazing support that we do - but tailored to your business.

Give your customers immediate answers to their queries.

Let Matilda jump in first to answer any questions that customers might have. For example, your visitors might want to know your opening times during a national holiday, see what events are coming up, what offers you might have and more... With Matilda, your customers get all the information they need - so you can continue running your business.

Matilda works seamlessly across all devices.

Matilda's Support Centre comes in all shapes and sizes. You can change how the messenger looks on your website and select different display modes that work best with your branding. And it optimises on all devices of all screens - giving your customers a sharp, simplified and accessible experience.

A seamless hand-off experience to a human team member.

Sometimes, Matilda might not be able to answer all of the questions that your customer has. But when that time comes, she'll seamlessly pass on the conversation over to you and your team.

Set your own response times and get instant updates when Matilda starts answering your conversations - and passes it over to you.

As your business and ideas grow, Matilda does too.

Matilda's user interface is customisable. That means you can match the messenger, icons and experience to your own personal branding. And it doesn't stop there.

Matilda learns more about your project naturally as you add more content. She'll then scan it and produce new results accordingly.

Get a BLYMPspace plan.

Ready to make your business shine with our solutions? Check out our plans below and let's create something amazing together.

See plans